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The purpose of this questionnaire is to help improve measures for providing information for foreign nationals in times of disaster or trouble.

Tohoku District Transport Bureau, Ministry of Land, Infrastructure, Transport and Tourism of Japan

In order that foreign tourists can securely and safely enjoy Sendai and the Matsushima areas, the Tohoku District Transport Bureau of the Ministry of Land, Infrastructure, Transport and Tourism of Japan, created a website and brochure with information for tourists who want to know the locations of hospitals/clinics, evacuation centers, contact numbers, etc. in case of sickness or disaster.
Information has been prepared on the following items (1)-(3) and we would like to ask for your cooperation in answering the questions below.

(1) Portal site for disasters and problems ・Outline of natural disasters, such as an earthquake or tsunami
・ Evacuation centers in a disaster
・ Multilingual hospitals/clinics and evacuation bases
・ PDF files for the following tools (2) and (3)
・ Maps of evacuation centers, etc. (Google)
(2) Help Card ・Brief description of an earthquake and tsunami
・ How to respond in an emergency
・ Common and simple Japanese phrases that can be used during a disaster or problem
・ Contacting multilingual support organizations
・ Contacting embassies
(3) Pointing dialog collection for emergency use ・“Pointing dialog (touch and talk) collection by action and scene” from the time a disaster occurs to arrival at an evacuation center
・ List of Multilingual hospitals/clinics in the area
・ Contact list of embassies
・ Map of evacuation centers and hospitals/clinics

Question: Please tell us about yourself.

Sex
Age      
(What is your nationality?)
(What is your address in Japan?)
time(s) (How many times have you visited Japan?)

Question 1: Questions on your experience after a disaster, e.g., an earthquake, in Japan.

Have you ever experienced a disaster such as an earthquake, in Japan?
 

[Questions for those who chose “1.” in the above Question 1:]

Question 2: When you experienced the disaster, what kind of problems did you face? (Please check all that apply)

( )

[Questions for everyone:]

Question 3: When you experience a disaster, what will be your source of information? (Please check all that apply)

( )

Question 4: When you are in a disaster, what information do you think is necessary? (Please check all that apply)

[Questions about your experience of falling ill, being injured, or being in an incident/accident:]

Question 5: Have you ever experienced an illness/injury, or an incident/accident in Japan? (Please check all that apply)

[Questions for those who choose “1.” and/or “2.” in the above Question 5:]

Question 6: When you were ill/injured, or in an incident/accident, what kind of problems did you have? (Please check all that apply)

 

Question 7: When you were ill/injured, or in an incident/accident, what was your source of information to deal with your problems? (Please check all that apply)

[Questions for everyone:]

Question 8: What kind of information do you think is necessary when you are sick/injured, or in an incident/accident? (Please check all that apply)

Other

[Questions about the information tools we prepared to respond to disasters and problems:]

Question 9: What is your evaluation of the portal site for “Emergency and Disaster Information”

How satisfactory was the information you obtained?
Is it easy to understand?
How easy is it to use?
How necessary do you think the portal site is?

Question 10: What is your evaluation of the Help Card (brochure)?

Do you think that the Help Card is useful?
Is it easy to view?
Do you think that it is easy to use?
Do you think that the Help Card is necessary?

Question 11: What is your evaluation of the pointing dialog collection?

Do you think that the pointing dialog collection is helpful?
Is it easy to view?
Do you think that it is easy to use?
Do you think that the pointing dialog collection is necessary?

Question 12: If you have any complaints about the “portal site,” “Help Card,” or “Pointing dialog collection,” please feel free to write your comments.

THANK YOU VERY MUCH for your cooperation!!

Guide to the smart phone site

Click here for further information

Related links

Disaster information from the Ministry of Land, Infrastructure, Transport and Tourism of Japan

List of multilingual medical institutions Sendai International Relations Association

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